Privacy policy

At VYRA (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To process orders and improve your experience, we may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number / WhatsApp number

  • Shipping and billing address

Payment Information

If you make a purchase through our website, payment details are processed securely through our payment service providers. VYRA does not store your full card or payment information on its own servers.

Usage and Device Information

We may also collect information about how you use our website, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited and browsing activity

  • Cookies and similar tracking data

2. How We Use Your Information

We use your information for purposes such as:

  • Processing and delivering your orders

  • Providing customer support and responding to inquiries

  • Sending order confirmations, updates, and service-related communications

  • Improving our website, products, and customer experience

  • Preventing fraud, fake orders, and misuse of our services

  • Sending promotional or marketing messages where permitted or where you have chosen to receive them

3. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss. However, no online platform can guarantee complete security at all times.

4. Cookies and Tracking

Our website may use cookies and similar technologies to improve site functionality, understand customer behavior, and enhance your shopping experience. You may control cookie preferences through your browser settings.

5. Sharing of Information

We do not sell your personal information.

We may share your data only where necessary with trusted third parties such as:

  • payment processors

  • courier and delivery partners

  • website hosting and analytics providers

  • customer support and store management tools

This information is shared only to the extent required for order fulfillment, website operation, and customer service.

6. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable law. For any privacy-related request or inquiry, you may contact us using the details below.

7. Updates to This Policy

VYRA may update this Privacy Policy from time to time to reflect changes in our business, website operations, or legal requirements. We encourage you to review this page periodically for any updates.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: